LoliLand Terms of Service

Effective Date: 3 March 2026

Company: LoliLand Studios (“we”, “us”, “our”)

1. Introduction & Acceptance

1.1 These Terms of Service of LoliLand (the “Terms”) form a legally binding agreement between LoliLand Studios (“LoliLand Studios”, “we”, “us”, or “our”) and you (“you” or “user”) and regulate your access to and use of: (a) the Game, and (b) any related online services, websites, and other functionalities associated with the Game (collectively, the “Service”).

1.2 By accessing, installing, or otherwise using the Service, you acknowledge and agree to be legally bound by these Terms. If you do not accept these Terms, you must not access or use the Service. If you are a Minor (as defined in Section 2.2) under the laws of your jurisdiction of residence, these Terms must be reviewed and accepted on your behalf by your parent or legal guardian.

1.3 These Terms, together with the EULA and the Policies, represent the complete and exclusive agreement between you and LoliLand Studios with respect to the Service. In the event of any inconsistency or conflict between these Terms and the EULA relating specifically to the use of the Game, the EULA shall control and govern such use. In the event of any inconsistency or conflict between these Terms and the EULA relating to any other component of the Service, these Terms shall take precedence and govern your access to and use of the Service.

2. Definitions

2.1 "Account" means a registered user profile enabling access to the Service.

2.2 “Minor” means any user who has not reached the legally recognized age of adulthood or majority in the jurisdiction in which that user resides.

2.3 “Age of Consent” means the age at which a Minor is legally permitted to consent, without parental or guardian authorization, to the processing of their personal information, as determined by the applicable laws of the jurisdiction from which the user accesses or uses the Service (for example: 13 in the United States under COPPA; between 13 and 14 in Canada depending on the province of residence; 13 in the United Kingdom; and between 13 and 16 in Member States of the European Union, depending on the applicable national law).

2.4 “Dispute” means any dispute, controversy, disagreement, claim, counterclaim, or other similar matter arising out of, relating to, or in connection with these Terms or the Service, including, without limitation, any issues concerning the legality, validity, enforceability, binding nature, existence, interpretation, performance, or effect of these Terms or the Service, as well as the rights or obligations of the parties under them.

2.5 "EULA" means the End-User License Agreement available at https://loliland.ru/eula.

2.6 “LoliLand Launcher” means the proprietary software application used to install, authenticate, and launch the LoliLand video game.

2.7 "Game" means: (a) the LoliLand video game software; (b) the LoliLand Launcher; and (c) all associated content, materials, documentation, downloadable content, in-game updates, patches, and other updates or additions supplied with or for any of the foregoing. The items described in subsections (a) and (b) are provided solely in executable form. The term “Game” also includes any modifications, improvements, or enhancements to the foregoing that are made available by LoliLand Studios from time to time.

2.8 “Policies” means, collectively: (a) the Cookie Policy and (b) the Privacy Policy. The current versions of the Policies are available at the URLs identified in the Policy URLs section at the end of these Terms and may be amended, supplemented (including through the adoption of additional policies), updated, or replaced from time to time. The Policies are incorporated into and form part of these Terms by reference.

2.9 “User-Generated Content” or “UGC” means any content that is created, uploaded, submitted, or otherwise provided by users through or in connection with the Service.

2.10 "Virtual Currency" means fictional, in-Service virtual currency that may be used to obtain Virtual Items. This is our intellectual property. They are non-activated data, commands, and add-ons in Game.

2.11 “Virtual Items” means virtual digital items, features, enhancements, cosmetic elements, or access rights made available within the Service. This is our intellectual property. They are non-activated data, commands, and add-ons in Game.

2.12 "Virtual Content" means Virtual Currency and Virtual Items.

3. Account Registration & Security

3.1 Minor access. You represent and warrant that you have the legal capacity to enter into a binding agreement in your jurisdiction and that you do not provide false or misleading information regarding your age. To the extent permitted by applicable law, Minors as determined under the laws of the jurisdiction from which the Service is accessed or used may access and use the Service solely where a parent or legal guardian has reviewed and accepted these Terms on the Minor’s behalf, has provided any legally required verifiable consent, and actively supervises the Minor’s use of the Service. Where a parent or legal guardian accepts these Terms for a Minor, that parent or legal guardian becomes a party to these Terms and assumes responsibility for the Minor’s compliance with them. We may apply age-gating mechanisms and require verification of a parent or legal guardian in accordance with applicable legal requirements.

If you are habitually resident in the United Kingdom or in any territory within the European Economic Area, additional protections apply, including: (a) the use of proportionate and privacy-respecting age-assurance measures to ensure appropriate account settings, with Accounts for Minors configured by default with heightened privacy protections (such as reduced profile visibility, limitations on contact from unknown users, and restricted data sharing), and with parents or guardians able to review and adjust such settings using available controls; (b) the limitation or default deactivation of certain features for Accounts for Minors; and (c) the ability for us to request age confirmation from you and/or your parent or legal guardian in order to maintain appropriate settings. Nothing in this Section limits or affects any statutory rights available to you.

3.2 Compliance with Laws and Sanctions. In accessing or using the Service, you agree to comply with all applicable laws, regulations, and sanctions requirements. You may not, directly or indirectly, export, re-export, transfer, or make the Service available to any prohibited country, territory, or individual, nor permit any such country, territory, or individual to access or use the Service.

3.3 Account creation & accuracy. Certain features of the Service require the creation of an Account. You agree to provide complete, accurate, and current information during registration and keep it updated.

3.4 Credential security. You are solely responsible for safeguarding the confidentiality of your Account credentials and for all activities conducted through or under your Account. You must not disclose your credentials to any third party or permit any other person to access or use your Account.

4. License to Use the Service

4.1 Limited personal license. Subject to your ongoing compliance with these Terms and the applicable EULA for the Game, LoliLand Studios grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service solely for your personal, non-commercial use.

4.2 Restrictions. You agree that you will not, and will not attempt to: (a) reverse engineer, decompile, disassemble, or otherwise seek to derive or access source code, except to the extent expressly permitted by applicable law; (b) use or distribute cheats, bots, hacks, exploits, or any unauthorized third-party software or tools in connection with the Service or the Game; (c) bypass, disable, or otherwise interfere with any technical, security, or protection measures; (d) sell, resell, rent, lease, sublicense, or otherwise commercially exploit the Service without our prior authorization; or (e) use the Service or the Game for any unlawful purpose, or in any manner that constitutes misuse or abuse of the Service or the Game.

4.3 Supported platforms. As of the Effective Date, the Service is offered exclusively for use on personal computer platforms. LoliLand Studios may, in its discretion, introduce support for additional platforms (such as console systems) in the future, which may be subject to separate or platform-specific terms and conditions.

5. Virtual Currency & Virtual Items

5.1 Optional Purchases. The purchase of additional functionality in the form of Virtual Content is not a prerequisite for participation in or use of the Game. Purchase is made by the User at their own request and discretion. In accordance with the Agreement, the User is solely responsible for the acquisition of Virtual Content (non-activated data and commands).

5.2 Nature of Virtual Content. Virtual Content has no real‑world monetary value and does not constitute property or an asset of any kind. When you acquire or purchase Virtual Content from us, you are granted only a limited, non-transferable, non-sublicensable, and revocable license to use such Virtual Content for your personal, non-commercial access to and use of the Service. To the maximum extent permitted by applicable law, we reserve the right, in our sole discretion, to manage, restrict, control, modify, or discontinue Virtual Content at any time. Any suspension, restriction, or revocation of Virtual Content will be applied in a proportionate manner and in accordance with Section 11 (Moderation & Enforcement) and applicable law.

5.3 Acquisition & Use. Virtual Content may be obtained only through: (a) direct purchase from us; (b) progression or activity within the Game; or (c) promotional offers made available by us as part of the Service. We may adjust pricing, availability, or offerings of Virtual Content at any time, in our sole and absolute discretion and without prior notice. We may also, at our discretion and without notice, establish or modify limits on the amount of Virtual Currency that may be purchased, earned, or held in an Account. Virtual Content may be used solely within the Service and only for permitted purposes.

5.4 Payments & SCA. All transactions for Virtual Content are handled by third-party payment providers. By initiating a purchase, you authorize the applicable charges and agree to pay all associated fees, taxes, and any currency conversion or exchange-related costs. Where required under applicable payment regulations in the United Kingdom or the European Economic Area, Strong Customer Authentication (“SCA”) may be applied. This may require additional verification by your bank or payment provider, such as a one-time code or biometric confirmation. Failure to complete SCA when requested may result in the transaction being declined. Certain transactions may qualify for exemptions, in which case SCA may not be required.

We partner with Tebex Limited (www.tebex.io (https://www.tebex.io/)), who are the official merchant of digital content produced by us. If you wish to purchase licenses to use digital content we produce, you must do so through Tebex as our licensed reseller and merchant of record. In order to make any such purchase from Tebex, you must agree to their terms, available at https://checkout.tebex.io/terms. If you have any queries about a purchase made through Tebex, including but not limited to refund requests, technical issues or billing enquiries, you should contact Tebex support at https://www.tebex.io/contact/checkout in the first instance.

5.5 Minor purchase authorization. Where the Service is used by a Minor, any purchases must be approved by the parent or legal guardian associated with the relevant Account or payment method. We reserve the right to cancel or reverse any purchase that we determine was made by a Minor without proper authorization from the applicable parent or guardian.

5.6 Refunds & Withdrawal Rights. Except where expressly required by applicable law, all purchases of Virtual Content are final and non-refundable. Where mandatory consumer protection laws apply, you may have statutory withdrawal or cancellation rights. If you are habitually resident in the United Kingdom or in any territory within the European Economic Area, you generally have a fourteen (14) day right to withdraw from distance purchases of Virtual Content, unless you have already begun downloading or using such Virtual Content. Once downloading or use has commenced, the right of withdrawal is extinguished. Any legally required confirmations or waivers may be presented at checkout.

5.7 Enforcement‑related measures. If we determine that you have breached these Terms including, by way of example, through cheating, fraud, abuse of chargebacks, or serious safety violations, we may, to the extent permitted by applicable law, restrict, suspend, or forfeit Virtual Content associated with the breach, in a manner that is necessary and proportionate to the nature and impact of the violation.

5.8 No Real-Money Trading. The sale, trade, transfer, exchange, or attempted exchange of Virtual Content outside the Service, including for real-world currency or items of value, is strictly prohibited. Any such activity constitutes a violation of these Terms, and LoliLand Studios reserves the right, in its sole discretion, to suspend or terminate your Account and revoke your license to use Virtual Content.

5.9 Expiration and Feature Retirement. The following provisions apply to users who are habitually resident in the United Kingdom or in any territory within the European Economic Area:

(a) Inactivity expiry. Virtual Content may expire following a prolonged period of Account inactivity. Where applicable, we will provide advance notice, typically at least thirty (30) days before any inactivity-based expiration occurs and will offer a straightforward method to reactivate the Account to avoid expiration.

(b) Feature retirement and service changes. Where we remove or materially modify a Virtual Item or feature for reasons other than your breach of these Terms, we will provide an appropriate and proportionate remedy. Such remedy may include a functionally equivalent replacement, a credit of Virtual Currency with equivalent in-Service value, or, where applicable, a refund of any unused paid Virtual Currency associated with the retired feature.

6. Scheduled Wipes & Virtual Content Resets

6.1 Nature of Wipes. As part of the core design and balance of the Game, LoliLand Studios may periodically conduct scheduled resets of certain in-Service progress, resources, or Virtual Items (“Wipes”). A Wipe may result in the partial or complete reset, removal, or rebalancing of Virtual Items, Virtual Currency balances earned through gameplay, or other non-persistent in-Service elements associated with an Account.

6.2 Predictability and Notice. Wipes are conducted on a recurring basis as part of the Game’s progression model and are generally expected to occur approximately four (4) times per calendar year, though the exact timing, scope, and frequency may vary. Where reasonably practicable, we will provide advance notice of an upcoming Wipe through the Service, the LoliLand Launcher, or our official website. The absence of notice does not affect the validity of a Wipe where immediate action is required for balance, security, or operational reasons.

6.3 No Ownership or Persistence Guarantee. You acknowledge and agree that Virtual Items are licensed digital content with no real-world monetary value and no guarantee of persistence. The occurrence of a Wipe does not constitute a loss of property, a breach of contract, or a compensable event, except as expressly described in this Section 6.

6.4 Virtual Coins Restoration Mechanism. As a limited goodwill mechanism and not as a statutory refund, where a Wipe occurs, users may be eligible to restore Virtual Currency (“Virtual Coins”) associated with certain Virtual Items that were acquired using Virtual Coins within fourteen (14) days immediately preceding the effective date of the Wipe.

6.5 Conditions of Restoration. Restoration of Virtual Coins under this Section is subject to the following conditions:
(a) the Virtual Item was acquired using Virtual Coins (and not earned solely through gameplay);
(b) the acquisition occurred within fourteen (14) days prior to the Wipe;
(c) the request is submitted through the designated refunds or restoration interface on our official website within the time period specified there; and
(d) the Account is in good standing and not subject to enforcement actions related to fraud, abuse, or chargeback violations.

6.6 Scope and Form of Restoration. Any eligible restoration will be provided exclusively in the form of Virtual Coins credited to the user’s Account after the Wipe. No cash refunds, real-world compensation, or external payment reversals will be issued in connection with a Wipe unless required by mandatory applicable law.

6.7 Discretion and Abuse Prevention. We reserve the right to limit, deny, or revoke restoration requests where we reasonably determine that the mechanism is being abused, exploited, or used in a manner inconsistent with the intended purpose of the Game or these Terms.

6.8 No Waiver of Other Provisions. This Section 6 does not limit our rights under Sections 5.2, 5.7, 11, or 14, and does not create any expectation that Virtual Items, progression, or balances will persist beyond a Wipe.

7. User-Generated Content (UGC)

7.1 Ownership & License grant. As between you and LoliLand Studios, you retain ownership of any User-Generated Content you submit, upload, or otherwise make available through the Service. By providing UGC, you grant LoliLand Studios a non-exclusive, worldwide, fully paid-up, royalty-free, transferable, sublicensable, perpetual, and irrevocable license to host, store, copy, reproduce, adapt, modify, create derivative works from, publish, publicly display, publicly perform, distribute, and otherwise use such UGC, as we deem necessary or appropriate to operate, maintain, improve, secure, moderate, and promote the Service.

7.2 User warranties. You represent and warrant that: (a) you possess all rights, permissions, and authority necessary to grant the license set out above; (b) your UGC does not infringe, misappropriate, or otherwise violate the intellectual property, privacy, publicity, or other rights of any third party; (c) your UGC complies with all applicable laws and regulations; and (d) your submission and use of UGC complies with the Community Guidelines.

7.3 Content moderation. To the extent permitted by applicable law and consistent with our Policies, we reserve the right, in our sole and absolute discretion, to review, screen, refuse, remove, restrict distribution of, or disable access to any UGC at any time. We may retain, preserve, and disclose UGC to governmental or regulatory authorities where required by law or where reasonably necessary to protect the safety, integrity, or lawful operation of the Service.

7.4 Copyright and Takedowns. We will respond to and comply with applicable copyright notice-and-takedown or notice-and-notice frameworks governing UGC, including those established under the Digital Millennium Copyright Act (DMCA) in the United States. Notices alleging copyright infringement must be submitted by email to copyright@loliland.ru and must include all information required by applicable law in order to be valid.

8. Code of Conduct & Prohibited Activities

8.1 Prohibited Content. You must not upload, post, transmit, or otherwise make available any User-Generated Content that: (a) is illegal, harmful, deceptive, false, defamatory, abusive, exploitative, harassing, hateful, discriminatory, terror-related, or sexually explicit, whether or not such content involves Minors; (b) encourages, depicts, or promotes self-harm, violence, or physical harm in the real world; or (c) infringes upon or violates the privacy, publicity, or similar rights of any other individual. To the fullest extent permitted by applicable law, LoliLand Studios assumes no responsibility or liability for User-Generated Content and retains the right, in its sole and absolute discretion, to remove, restrict, or take other appropriate action with respect to any UGC that breaches this Section or the Community Guidelines.

8.2 No Sexual Content. For the avoidance of any doubt, the Game and the Service do not contain, depict, promote, reference, or permit any sexual content of any kind. The Game and the Service are designed solely for entertainment purposes. The Game and the Service strictly prohibit and do not include any form of sexualized content involving minors. Any user-generated content, usernames, conduct, or interactions that introduce or attempt to introduce sexual themes or sexual references are prohibited and may result in enforcement actions, including removal of content, account suspension, or termination.

8.3 Prohibited behavior. You may access and use the Service solely for lawful purposes. You agree that you will not use, access, or attempt to use the Service or the Game to:
(a) intimidate, bully, harass, stalk, threaten, or dox any other person;
(b) use or distribute cheats, hacks, exploits, or otherwise abuse or misuse the Service or the Game;
(c) transmit malware, malicious code, or attempt to obtain unauthorized access to the Service, accounts, systems, or networks;
(d) infringe, misappropriate, or otherwise violate the intellectual property or other proprietary rights of any third party;
(e) participate in or facilitate gambling or gambling-like activities;
(f) engage in fraud, scams, deceptive practices, misleading conduct, or any other unlawful activity;
(g) carry out commercial, promotional, or business activities that have not been expressly approved or authorized by us;
(h) select or use an Account username that is inappropriate, including, without limitation, usernames containing profanity, sexual references, hate speech, content promoting or encouraging self-harm, violence, or real-world harm, or usernames that impersonate or suggest affiliation with any individual, entity, or organization;
(i) systematically extract, scrape, harvest, or retrieve data or other content from the Service, whether manually or through automated means, for the purpose of creating or compiling, directly or indirectly, a collection, compilation, database, or directory, without our prior written consent;
(j) interfere with, disrupt, degrade, or impose an unreasonable or disproportionate load on the Service or its infrastructure; or
(k) engage in any conduct that endangers user safety or the integrity of the platform, or that could reasonably be expected to damage, undermine, or tarnish the reputation, goodwill, or image of LoliLand Studios.

9. Child Safety & Protection of Minors

9.1 Priority. The safety, dignity, and well-being of minors are a fundamental priority of the Game and the Service. The Game and the Service are designed to be non-sexualized, age-appropriate, and compliant with applicable child protection, online safety, and consumer protection laws.

9.2 Zero-Tolerance Policy. Any content, conduct, interaction, or user behavior that exploits, endangers, abuses, sexualizes, targets, grooms, or otherwise harms or poses a risk to minors is strictly prohibited. This prohibition applies regardless of intent and includes both real and fictional representations.

9.3 Prohibited Activities. You may not use the Service to: (a) create, upload, share, request, or distribute any content involving sexualized depictions of minors; (b) engage in grooming, predatory behavior, or inappropriate communications with minors; (c) solicit personal information from minors; (d) facilitate, promote, or normalize harmful, abusive, or exploitative behavior toward minors; or (e) encourage minors to engage in activities that are illegal, dangerous, or inappropriate for their age.

9.4 User Content and Conduct. Usernames, avatars, profiles, user-generated content, in-game behavior, and communications must not reference, depict, imply, or allude to sexual content, sexual themes, or sexualized representations involving minors. Any attempt to introduce such elements into the Game or the Service is prohibited.

9.5 Monitoring and Enforcement. We reserve the right, but do not assume the obligation, to monitor, review, remove, restrict, or disable access to content or accounts that violate this Section. Enforcement actions may include content removal, account suspension or termination, and permanent bans, in our sole discretion.

9.6 Reporting and Cooperation. We may investigate suspected violations of this Section and may report, preserve, or disclose information relating to such violations to law enforcement, regulators, or other appropriate authorities where we reasonably believe such action is required to protect minors or comply with applicable law.

9.7 Safeguards. We may implement technical, procedural, and organizational safeguards, including moderation tools, reporting mechanisms, access controls, and usage restrictions, to promote child safety and reduce the risk of harm to minors.

10. Trademark & Brand Use

10.1 Ownership. “LoliLand”, the LoliLand name, logo, and all related names, slogans, trademarks, service marks, trade dress, and brand identifiers (collectively, the “LoliLand Marks”) are owned exclusively by LoliLand Studios or its licensors. Nothing in these Terms grants you any right, title, or interest in or to the LoliLand Marks except as expressly permitted herein.

10.2 Prohibited NSFW Use. The term “LoliLand“ is a fictional brand name and is not intended to reference, imply, or relate to any form of sexual content involving minors. You may not use, display, reference, or otherwise associate the LoliLand Marks, in whole or in part, with any content, service, product, or activity that is pornographic, sexually explicit, obscene, or otherwise NSFW, or that depicts or is reasonably likely to be perceived as depicting sexual content involving minors, whether real or fictional, or that otherwise violates applicable law or generally accepted standards of decency.

10.3 Confusingly Similar Use. You may not register, use, or attempt to register any domain name, subdomain, social media handle, application name, service name, product name, metadata, keyword, advertisement, or other identifier that incorporates, imitates, or is confusingly similar to any LoliLand Mark, including any use that suggests sponsorship, endorsement, affiliation, or association with LoliLand Studios, or that is used in connection with any competing, derivative, or similarly positioned product, service, or user-generated content.

10.4 Search and Metadata Restrictions. You may not use the LoliLand Marks in search engine optimization practices, metadata, hidden text, tags, keywords, ad placements, or other indexing or discovery mechanisms in a manner that is misleading, deceptive, or intended to divert, confuse, or manipulate users or automated search systems regarding the source, affiliation, or legitimacy of any content, service, or website.

10.5 Enforcement and Remedies. Any unauthorized or prohibited use of the LoliLand Marks constitutes a material breach of these Terms and may result in immediate suspension or termination of access to the Service, as well as any other remedies available at law or in equity, including injunctive relief, without the necessity of posting a bond.

10.6 Reservation of Rights. All rights in and to the LoliLand Marks not expressly granted are reserved by LoliLand Studios. No waiver or failure to enforce any provision of this Section shall constitute a waiver of any other rights.

11. Moderation & Enforcement

11.1 Tools & Process. The Service provides mechanisms for users to report violations of these Terms. We assess, prioritize, and investigate reported matters and apply enforcement measures that are proportionate to the nature, severity, and frequency of the violation. In cases involving serious or repeated breaches, we reserve the right, to the extent permitted by applicable law, to impose restrictions at the device or IP address level.

11.2 Notice & Appeals. Where legally permitted and reasonably practicable, we will inform you of enforcement actions taken in relation to your Account and make available a process through which you may submit an appeal. For users who are habitually resident in the United Kingdom or in any territory within the European Economic Area, we will provide a clear statement of reasons for the action taken and access to an internal complaint-handling or appeal mechanism, in accordance with applicable platform and regulatory requirements.

11.3 Virtual content forfeiture. Access to Virtual Content may be restricted, suspended, or revoked in connection with violations of these Terms, subject to applicable law and our Policies. For users who are habitually resident in the United Kingdom or in any territory within the European Economic Area, any limitation, suspension, or forfeiture of Virtual Content will be carried out solely in accordance with Section 5.7 (Enforcement-related Measures).

12. Safety & Reporting

12.1 Platform protection. We employ technical, procedural, and organizational measures designed to support the safety, security, and integrity of the Service, including anti-cheat technologies and content moderation systems.

12.2 Violation reporting. You may report violations of these Terms, safety concerns, or potentially unlawful content by using the in-Service reporting features or by contacting us directly. In situations involving an immediate risk of harm, you should contact the appropriate local emergency or law enforcement authorities without delay.

12.3 Legal disclosures. We may disclose information to relevant governmental, regulatory, or law enforcement authorities where such disclosure is required by applicable law or where we reasonably believe it is necessary to protect users, maintain the integrity of the Service, or prevent harm.

13. Privacy & Data

13.1 Data processing rules. Our Privacy Policy describes in detail how we collect, process, use, disclose, and retain your personal information, including information relating to international data transfers, your data protection rights, and available choices. This applies whenever we process personal information through the Game, the Service, or any other interactions you may have with us.

13.2 Minor data protections. Where users are below the applicable Age of Consent, we require verifiable parental or guardian consent when mandated by law (including, for example, under COPPA in the United States). For users who qualify as Minors and are habitually resident in the United Kingdom or in any territory within the European Economic Area, we apply enhanced, age-appropriate data protection measures. These include minimizing the collection of personal data, applying high-privacy default settings, avoiding profiling or personalization practices that present a heightened risk to users below the Age of Consent, and refraining from serving advertising based on profiling to children. Parents or legal guardians may use available parental control tools to manage safety, communication, and spending settings for Accounts associated with Minors. Such controls are implemented in an age-appropriate manner and may differ depending on the applicable age group, with stricter defaults applied to younger users. Where parental monitoring features are enabled, we will inform the Minor of the active controls. Additional information is provided in our Privacy Policy.

13.3 Security. As described in the Privacy Policy, we may collect gameplay telemetry and certain device-related signals for the purposes of detecting, preventing, and addressing cheating, abuse, or other integrity risks. We do not employ kernel-level anti-cheat technologies.

13.4 Electronic communications. You agree that any notices, disclosures, agreements, or other communications provided to you electronically satisfy any legal requirement that such communications be made in writing. To the extent permitted by applicable law, you further agree that any electronic transaction, acknowledgment, acceptance, or consent provided by you through the Service constitutes an electronic signature with the same legal force and effect as a handwritten signature.

14. Updates & Service Changes

14.1 Service modifications. We reserve the right to modify, suspend, or discontinue the Service, in whole or in part, or any features thereof, at any time. Where reasonably practicable and legally required, we will provide advance notice of such changes, including as required under the laws of the jurisdiction in which you are habitually resident.

14.2 Terms updates. We may amend, revise, or update these Terms, including any incorporated Policies, from time to time in our sole discretion, and may adopt additional policies as necessary. Where and to the extent required by applicable law, we will provide reasonable notice of any such changes. If applicable law requires advance notice of material amendments within a specified timeframe, we will provide such notice, such as by email, through the LoliLand Launcher, via in-Service notifications, or by posting on our website and will identify the effective date of the updated Terms. To the extent permitted by applicable law, your continued access to or use of the Service after the effective date of any updates constitutes your acceptance of the revised Terms. If you do not agree to any update, you may terminate these Terms in accordance with the termination provisions set forth herein.

14.3 EU notice. For users who are habitually resident in the United Kingdom or in any territory within the European Economic Area, changes to these Terms will be made only for legitimate reasons, including to comply with changes in applicable law or regulatory obligations, to maintain or enhance security or safety, to address technical or performance-related matters, to prevent misuse or abuse of the Service, or to introduce, modify, or remove features.

15. Term & Termination

15.1 Term effectiveness. These Terms shall remain in full force and effect unless and until your Account is terminated either by you or by LoliLand Studios.

15.2 User termination. You may close and terminate your Account at any time by using the available Account management tools or by contacting us directly.

15.3 Company termination. Subject to applicable law, we reserve the right to suspend or terminate your Account at any time, in our sole discretion. Without limiting the foregoing, we may suspend or immediately terminate your Account if: (a) you breach or fail to comply with these Terms, the EULA, or any applicable Policies; (b) we reasonably believe that your use of the Account poses a risk to user safety or the integrity of the platform; or (c) we discontinue or cease offering the Service. Where required by applicable law, we will provide any legally mandated advance notice; otherwise, suspension or termination may occur without prior notice.

15.4 Post-termination effects. Upon termination of your Account for any reason, your license to access and use the Service under these Terms and your right to use the Game under the EULA shall immediately and automatically cease. Access to Virtual Currency, Virtual Items, and User-Generated Content features may be discontinued and forfeited in accordance with Section 5.6. Any provisions which by their nature are intended to remain in effect following termination, including without limitation provisions relating to intellectual property licenses for content already used, disclaimers, limitations of liability, indemnification, and dispute resolution, shall survive such termination. You acknowledge and agree that, except where expressly required by applicable law, you are not entitled to any refund of amounts paid to LoliLand Studios prior to termination. Where termination occurs for reasons not attributable to your breach, including for example where we discontinue the Service, we will provide an appropriate remedy as required by applicable law. Nothing in this Section limits or affects your statutory rights.

15.5 Data Retention. We retain personal data for as long as necessary to provide the Service and for legitimate business and legal purposes, including safety, fraud prevention, dispute resolution, and enforcement of these Terms. Typical retention periods are as follows:

- Account data: up to 2 years after account deletion or termination
- Security logs, anti-fraud and enforcement history: up to 5 years
- Support tickets and communications: up to 3 years
- Technical logs and diagnostics: retained as needed for reliability and security, then deleted or anonymized

Certain information may be retained longer if required by law, for chargeback disputes, fraud investigations, or the establishment or defense of legal claims.

16. Disclaimers & Warranties

16.1 DISCLAIMER. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT TO THE EXTENT REQUIRED BY MANDATORY CONSUMER PROTECTION LAWS, WE EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE CONTINUOUS, TIMELY, SECURE, ERROR FREE, ACCURATE, COMPLETE, RELIABLE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE IDENTIFIED OR REMEDIED. NO INFORMATION, ADVICE, OR GUIDANCE, WHETHER ORAL OR WRITTEN, PROVIDED BY US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY OR REPRESENTATION. CERTAIN JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF SPECIFIC WARRANTIES. WHERE SUCH LAWS APPLY, THE FOREGOING DISCLAIMERS SHALL APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SHALL NOT AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS.

16.2 Limited Exception. Nothing in these Terms limits or excludes any rights that cannot be waived under applicable consumer protection laws. If you are habitually resident in the United Kingdom or in any territory within the European Economic Area, the digital content and services we provide must conform to their description, be fit for their intended purpose, and be of satisfactory quality. We will supply required security and functionality updates for a reasonable period and will inform you when such updates are available. You are responsible for installing provided updates in order to maintain conformity. This does not prevent us from enhancing, modifying, or updating the Game or the Service in accordance with Section 14.1. If the digital content or Service does not conform to applicable requirements, you are entitled to an appropriate remedy. We may, at our discretion, repair or replace the affected content within a reasonable timeframe and without significant inconvenience. Where repair or replacement is not possible or would be disproportionate, you may request a price reduction or terminate the relevant contract and obtain a refund for the affected purchase. Any refund will be issued using the original payment method within fourteen (14) days following our confirmation. Where defective digital content supplied by us causes damage to your device or other digital content due to a lack of reasonable care and skill on our part, you may be entitled to repair or compensation. These remedies apply in addition to any withdrawal rights and do not limit any other statutory rights available to you.

16.3 Health & Interactions. Use of the Service may involve interaction with other users and may result in photosensitivity, motion-related discomfort, or repetitive strain. You are encouraged to take regular breaks and to consult a qualified medical professional if you experience adverse symptoms.

16.4 Third-party services. We are not responsible for the content, functionality, or availability of any third-party websites, services, or materials that may be linked to or accessible through the Service.

17. Limitation of Liability & Indemnity

17.1 Limitations. To the fullest extent permitted by applicable law, LoliLand Studios, its affiliates, and their respective parent entities, direct and indirect equity holders, predecessors, successors, and assigns, as well as each of their respective directors, officers, employees, agents, advisers, consultants, financing partners, insurers, independent contractors, subcontractors, licensors, and other representatives acting on their behalf in any capacity, collectively referred to as the "LoliLand Studios Parties", shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages. This includes, without limitation, any costs, expenses, taxes, or attorneys' fees, any loss of or damage to devices, software, or data, and any loss of profits, revenues, goodwill, reputation, or other intangible losses. Such exclusion applies to all damages or losses arising out of, relating to, or in connection with these Terms or your access to, use of, or inability to use the Service, even if any of the LoliLand Studios Parties have been advised of the possibility of such damages. You hereby waive and release each of the LoliLand Studios Parties from any and all liability for the foregoing categories of damages and losses.

17.2 Liability cap. To the maximum extent permitted by law, the total cumulative liability of the LoliLand Studios Parties for all claims, damages, and losses arising out of, relating to, or in connection with these Terms or your access to, use of, or inability to use the Service shall not exceed the greater of: (i) the total amount actually paid by you to LoliLand Studios, excluding applicable taxes, during the twelve (12) month period immediately preceding the event giving rise to the claim, or (ii) one thousand (1,000) United States dollars. Subject only to Section 17.4, you agree that recovery of an amount not exceeding this cap constitutes your sole and exclusive remedy against the LoliLand Studios Parties for all such damages and losses.

17.3 Waiver and Assumption of Risk. By accessing or using the Service, you acknowledge and agree that you do so voluntarily and entirely at your own risk.

17.4 Mandatory law exceptions. Nothing in these Terms operates to exclude or limit liability for death or personal injury resulting from negligence. Certain jurisdictions do not permit the exclusion or limitation of particular warranties, damages, or liabilities. Where such laws apply, the exclusions and limitations set out in this Section shall apply only to the fullest extent permitted by applicable law, and in such cases the liability of each of the LoliLand Studios Parties shall be limited accordingly.

17.5 User indemnity. You agree to indemnify, defend, and hold harmless each of the LoliLand Studios Parties from and against any and all third-party investigations, claims, demands, liabilities, actions, damages, losses, costs, and expenses, including reasonable attorneys' fees and costs, arising out of or relating to: (a) your breach of these Terms; or (b) any content you submit, upload, or otherwise make available through the Service, including User-Generated Content, that, when used by us in accordance with these Terms, infringes, misappropriates, or otherwise violates the intellectual property, privacy, publicity, or other rights of any third party.

18. Dispute Resolution & Arbitration

18.1 Arbitration scope. To the maximum extent permitted by applicable law, any and all Disputes arising out of or relating to these Terms, the Service, or the Game shall be resolved exclusively through final and binding arbitration, including claims involving any parent company or affiliated entities of LoliLand Studios. This Section does not apply to the following categories of claims: (a) claims relating to intellectual property rights, including trade secrets, copyrights, trademarks, or patents; (b) individual actions brought in small claims court; (c) claims seeking public injunctive relief where such relief must, as a matter of law, be determined by a court; or (d) disputes concerning the validity or enforceability of the class action waiver. Disputes subject to arbitration shall proceed first, and any non-arbitrable claims shall be stayed, with applicable statutes of limitation tolled during the pendency of arbitration.

18.2 Dispute notice. Prior to commencing arbitration or initiating any court proceeding, the initiating party must submit an individualized written Notice of Dispute to arbitration-optout@loliland.ru; The Notice must include sufficient identifying information, a detailed description of the Dispute, the relief sought, and the personal signature of the submitting party. Each Notice of Dispute must be submitted on an individual basis.

18.3 Mandatory mediation. Before initiating arbitration, the parties agree to make a good-faith effort to resolve the Dispute through mediation. Unless otherwise agreed, mediation shall be conducted remotely, shall commence within sixty (60) days following receipt of the Notice of Dispute, and shall toll any applicable limitation periods. Mediation fees shall be shared equally by the parties unless otherwise required by applicable law. Any arbitration commenced without completion of the notice and mediation process shall be subject to dismissal.

18.4 Binding arbitration. If mediation does not resolve the Dispute within ninety (90) days from the date of the Notice of Dispute, either party may elect to proceed with binding arbitration. Such arbitration shall be final and exclusive and shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, including the Mass Arbitration Rules where applicable.

18.5 Claim certification. By submitting a claim to arbitration, the initiating party and their counsel certify compliance with Federal Rule of Civil Procedure 11(b). The arbitrator may impose any remedies or sanctions authorized under applicable law.

18.6 Fees & Costs. Arbitration fees, costs, and expenses shall be allocated and governed in accordance with the applicable rules of the AAA.

18.7 Arbitration decision. The arbitrator shall issue a written decision and may award relief solely on an individual basis. Declaratory or injunctive relief may be granted only to the extent necessary to resolve the individual claim. Claims for non-waivable public injunctive relief shall be stayed during arbitration and resolved by a court where required by law.

18.8 Confidentiality. Upon a showing of good cause, the arbitrator may implement measures to protect confidential or proprietary information disclosed during arbitration and may require filings to be submitted under seal where permitted by law.

18.9 Class action waiver. The parties knowingly and voluntarily waive any right to a jury trial and agree that all Disputes shall be resolved solely through individual arbitration. The pursuit of class, collective, representative, or non-individual relief is expressly waived, except with respect to participation in class-wide settlements.

18.10 Mass arbitration. Where twenty-four (24) or more similar claims are brought by users represented by the same or coordinated counsel, such claims shall be treated as Related Cases under the AAA Mass Arbitration Rules and shall be filed and resolved in successive groups of no more than fifty (50) individual arbitrations per batch. Courts shall have exclusive authority to interpret and enforce this provision.

18.11 Severability. If any provision of this Section is found to be invalid or unenforceable, that provision shall be severed and the remaining portions shall continue in full force and effect. If the class action waiver is determined to be invalid or unenforceable, this entire Section 18 shall be null and void.

18.12 Hearing location. Arbitration proceedings involving claims of twenty-five thousand (25,000) United States dollars or less shall be conducted remotely, unless an in-person hearing is required, in which case the hearing shall take place in New York City, New York.

18.13 Opt-out rights. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by submitting a written notice containing the required identifying information. Opt-out notices submitted after this period shall be invalid. If you timely opt out, Disputes shall be resolved in court as otherwise provided in these Terms.

18.14 Small claims option. Following completion of the mandatory mediation process, either party may pursue an individual claim in small claims court, where permitted by applicable law.

18.15 Filing deadline. Any Dispute must be commenced within twelve (12) months after the claim first accrues, unless a longer period is required by non-waivable applicable law.

18.16 Amendment rights. LoliLand Studios may modify this Section upon providing notice. You may reject any such amendment within thirty (30) days by submitting a personally signed written Rejection Notice that clearly identifies the rejected change. Continued use of the Service following the effective date of the amendment constitutes acceptance. Rejection of an amendment does not permit a complete opt-out of dispute resolution requirements.

19. Governing Law & Venue

19.1 Governing Law & Venue. These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to any choice of law or conflict of law rules. Except where a Dispute is subject to arbitration pursuant to Section 18, the state courts of the State of New York located in New York County shall have exclusive jurisdiction over any lawsuit, action, or proceeding arising out of or relating to these Terms, including any Dispute. The parties expressly consent to the personal jurisdiction of such courts and waive any objections or defenses relating to jurisdiction or venue that may otherwise be available to them. This provision shall be construed as broadly as permitted under applicable law.

19.2 Mandatory rights preserved. Nothing in these Terms deprives you of the benefit of any mandatory legal protections or provisions afforded under the laws of the country in which you are habitually resident, and such rights remain unaffected.

19.3 CISG exclusion. For clarity and certainty, the United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980) shall not apply to these Terms or to any Dispute arising from or relating to them.

20. General Provisions

20.1 Severability. If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

20.2 Interpretation. Section titles and headings are included solely for convenience and do not affect the interpretation of these Terms. Wherever these Terms grant us discretion to make a determination or decision, such determination or decision shall be made solely at our discretion. These Terms are subject to applicable law in all circumstances and apply except to the extent they are prohibited or modified by mandatory legal requirements. Unless the context clearly requires otherwise, the term "including" and similar expressions mean "including, without limitation" and the term "or" means "and/or".

20.3 No Waiver. A failure to enforce a provision is not a waiver of future enforcement.

20.4 Assignment. You may not assign, transfer, or delegate your Account, the Service, or these Terms without our prior written consent. We may assign or transfer your Account, the Service, or these Terms, including as part of a merger, amalgamation, reorganization, or sale of assets.

20.5 Force Majeure. We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control.

20.6 Investigations; Cooperation with Law Enforcement. We reserve the right to investigate, pursue, and take appropriate action with respect to any suspected or actual violation of these Terms. We may disclose information where we consider such disclosure necessary or appropriate to comply with applicable law, regulation, legal process, or governmental request.

20.7 Prevailing Language. Where these Terms are made available in more than one language, the English-language version shall control and prevail in the event of any inconsistency or conflict between versions.

20.8 Notices. We may provide notices to you through the Service, by email, or through any other reasonable method of communication.

21. EU Users – Digital Services Act (DSA) Information

21.1 EU contact point. If you are habitually resident in any Member State of the European Union, you may contact us at dsa@loliland.ru regarding matters governed by the Digital Services Act, including notices concerning allegedly illegal content. Communications from competent authorities of the European Union may also be submitted to this address.

21.2 EU legal representative. Where required by applicable law, we will appoint a legal representative within the European Union and will provide the relevant contact details upon request.

21.3 Content moderation system. Our Community Guidelines describe categories of content and conduct that are not permitted, including, by way of example, illegal content, hate speech, harassment, unauthorized cheating tools, or content that poses safety risks. We employ a combination of automated systems and human review to identify, assess, label, limit visibility of, remove content, or apply account-level restrictions. Automated tools may be used to flag content for further review, while final determinations are made by human reviewers where appropriate. Enforcement actions may include content removal, feature restrictions, temporary suspensions, or permanent account termination. Users habitually resident in the European Union may contest or appeal content moderation decisions through the in-Service reporting and appeal tools or by contacting us at dsa@loliland.ru; Appeals will be reviewed in good faith, and we will communicate our decision within a reasonable period of time.

21.4 Notice and Action Regarding Illegal Content. If you believe that specific content is illegal under the laws of your European Union Member State, you may submit a notice using the in-Service reporting mechanisms or by contacting us at dsa@loliland.ru; Such notice should include: (a) a clear and reasoned explanation of why the content is alleged to be illegal; (b) the precise URL or in-Service location of the content; (c) your name and email address; and (d) a statement made in good faith confirming that the information provided is accurate. We apply additional safeguards and moderation measures to protect minors, in accordance with our Child Safety and Protection of Minors policies.

Policies URLs

Community Guidelines: https://loliland.ru/rules

Cookie Policy: https://loliland.ru/cookie-policy